Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Persuasion
Talking people into changing their minds or their behavior.
Active Listening
Listening to others, not interrupting, and asking good questions.
Service Orientation
Looking for ways to help people.
Negotiation
Bringing people together to solve differences.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Learning
Figuring out how to use new ideas or things.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Writing
Writing things for co-workers or customers.
Coordination
Changing what is done based on other people's actions.
Social Perceptiveness
Understanding people's reactions.
Time Management
Managing your time and the time of other people.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Speaking
Talking to others.
Reading Comprehension
Reading work-related information.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Instructing
Teaching people how to do something.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.